Covid -19 Update

Current Opening Hours

Monday – Sunday – 8am-10pm:

Breakfast served 8am-11am

Lunch served 12pm-3pm

Dinner served 6pm-8:30pm

For further information on current covid-19 guidance please refer to the government website – Coronavirus (COVID-19): guidance and support – GOV.UK (www.gov.uk) 

We very much look forward to welcoming you all back to the Oakhouse! 

For all booking enquiries please call 01934 732444 or email info@theoakhousesomerset.com 

Covid-19 Latest Update

UPDATE AS OF August 2021;

As restrictions ease, we are delighted to welcome you back to the hotel and restaurant for both indoor and outdoor dining, as well as leisure stays.

To book a table please give us a call on 01934 732444. 

We are still following strict hygiene procedures and ask that you read through the details on this page to how we will be operating, for your safety and our staff safety.  

We have been working hard in the background to ensure all our staff are trained on Covid-19 hygiene and safety and completed the risk assessments for the business. Our Covid-19 secure certificate can be found here. All of our staff have taken additional training on Covid-19 practices with The Institute of Hospitality – an example of the staff training certificate can be found here. 

Enhanced Hygiene Programme

On top of our usual procedures, we have additional measures in place:

  • All staff have undertaken specific Covid-19 training from the Institute of Hospitality
  • All staff are trained on food safety, COSSH, HACCP and Allergen Awareness and are fully aware of the upgraded hygiene standards and usage of PPE
  • All indoor areas such as entrance lobbies, corridors, staircases and back offices are cleaned with a disinfectant, at least twice daily
  • For metallic surfaces/high use surfaces like door handles, security locks and keys, power switches an alcohol based sanitiser is used
  • Sanitisers are provided at regular intervals throughout the public areas for guests and staff to use
  • Extra checks and practices are in place to ensure the proper cleaning of food, tools and utensils
  • An Ozone generator machine will be used to sterilise bedrooms, before and after guest arrival and departure
  • An Ozone machine generator will be used in all public and back office areas overnight
  • All employee temperatures are checked prior to commencing a shift and have signed a fit to work document
  • Back office staff are working from home wherever possible and socially distanced when on site.

For further information on current guidance in regards to covid-19 , please visit – Coronavirus (COVID-19): guidance and support – GOV.UK (www.gov.uk)

Face Coverings/Masks

We continue to encourage guests to wear a face covering/mask on arrival and when moving around the hotel, excluding those who are exempt for medical reasons.  

Hotel Services

  • Online check in is available for all guests
  • All guests are required to complete a screening questionnaire prior to arrival
  • Housekeeping will be tailored to your requirements – for instance, it can be provided only on request, with fresh linens and towels left outside guestrooms, or our usual, full service.
  • Final bills will be emailed on your last night’s stay – allowing for any queries to be addressed by calling reception from your room
  • Keys may then be returned via the express check out drop box
  • Every guestroom is deep cleaned after each stay, while public areas and corridors will be sanitised twice daily
  • An Ozone generator machine will be used to sterilise bedrooms, before and after guest arrival and departure
  • For further updates and videos, please keep an eye on our Facebook and YouTube pages.

Please support your local family run business during these difficult times. 

We would like to say a personal thank you to each and every one of our customers, our team and suppliers for their continued support. We will get through this together.

Contact us on 01934 732444 or email: info@theoakhousesomerset.com

Gift Vouchers

If you would like to support us during these uncertain times, why not buy a gift voucher as a present for a friend or family member. 

We can provide you with a gift voucher for anything from an overnight stay, afternoon tea, Sunday lunch, evening meal or a monetary value of your choice. 

Contact the hotel directly to arrange a gift voucher.

Call: 01934 732444 

Email: info@theoakhousesomerset.com